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Experienced Federal Inspection Services (FIS) Consulting

Experienced Federal Inspection Services (FIS) ConsultingExperienced Federal Inspection Services (FIS) ConsultingExperienced Federal Inspection Services (FIS) Consulting

Helping you address your FIS/CBP concerns!

Experienced Federal Inspection Services (FIS) Consulting

Experienced Federal Inspection Services (FIS) ConsultingExperienced Federal Inspection Services (FIS) ConsultingExperienced Federal Inspection Services (FIS) Consulting

Helping you address your FIS/CBP concerns!

Welcome

Have a look around and learn all there is to know about us. Take a moment to drop us a line so we can talk about next steps.

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What We Do

We specialize in providing expert guidance and advice on all matters dealing with the Federal Inspection Services (FIS) including facilities development and managing regulatory requirements for the airline, cruise AND CARGO industries.

We specialize in providing expert guidance and advice on all matters dealing with the Federal Inspection Services (FIS) including facilities development and managing regulatory requirements for the airline, cruise AND CARGO industries.

We specialize in providing expert guidance and advice on all matters dealing with the Federal Inspection Services (FIS) including facilities development and managing regulatory requirements for the airline, cruise AND CARGO industries.


Your business is our business. We believe in bridging your needs and goals with those burdensome governmental requirements and our experts know just how to do that. We're prepared to help you at any level, from impartial advice or practical assistance to help you make the most of every opportunity. 

The Technical Stuff

We specialize in providing expert guidance and advice on all matters dealing with the Federal Inspection Services (FIS) including facilities development and managing regulatory requirements for the airline, cruise AND CARGO industries.

We specialize in providing expert guidance and advice on all matters dealing with the Federal Inspection Services (FIS) including facilities development and managing regulatory requirements for the airline, cruise AND CARGO industries.

Whether you're just starting out or looking to restructure we've got you covered. Our mantra is: analyze, identify, advise, execute. Our mission is to create relationships, not transactions. Our promise is that we'll be there, as questions or issues arise, every step of the way. 

Our Expertise

We specialize in providing expert guidance and advice on all matters dealing with the Federal Inspection Services (FIS) including facilities development and managing regulatory requirements for the airline, cruise AND CARGO industries.

Our Expertise

We're a group of ex-U.S. Customs and Border Protection (CBP) executives, analysts, advocates and strategists that thrive on sharing our experience and knowledge to help you make a success of your business. Get the inside perspective. Our track record within the Agency proves that clear communication and expert collaboration will boost your bottom line. 

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About us

Our Experience

After over 30 years in the industry, I decided to alter direction. Now, we share our passion by helping others. Our ramp up process is designed to empower your team and outfit them with the tools they need to succeed. Talk to us today about how we can support your growth, improve your interaction with Federal, State, and Local governments putting you on a solid track to success and meeting your needs

Why Us?

Business advisors are key—that’s why when it comes to client selection, we’re choosy. We want to give each of you the time and guidance you deserve.  Whether you’re seeking a strategic alliance with the right partner or a special skillset or tool, call us today. Together we’ll create and refine your plan for success. We didn’t get there alone. And neither will you. 

Our Approach is Personal

Our service includes a comprehensive consult to help identify gaps and opportunities, a comprehensive assessment that includes a project plan with timelines and milestones, a cost analysis, and a schedule. We also offer a suite of quality products that will help you get there quickly and smoothly. That’s how we ensure your success.

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Our Experience

Jorge L. Roig, Principal

  

RESUME OF QUALIFICATIONS 

Jorge.Roig@RCGnow.com Mobile: 786-942-4441


Profile

Highly accomplished Director of Security and Management Professional with over 30 years of Security Management experience including 25 years with U.S. Customs & Border Protection (CBP) and Department of Justice/Immigration & Naturalization Service (INS), at PortMi

  

RESUME OF QUALIFICATIONS 

Jorge.Roig@RCGnow.com Mobile: 786-942-4441


Profile

Highly accomplished Director of Security and Management Professional with over 30 years of Security Management experience including 25 years with U.S. Customs & Border Protection (CBP) and Department of Justice/Immigration & Naturalization Service (INS), at PortMiami, Port Everglades, Miami International Airport and Fort Lauderdale Airport.

¦ Career history includes exercising responsibility for safeguarding and developing facilities, structures, equipment and capital/human assets, performing risk anal­ysis, conducting security audits to identify potential vulnerabilities, developing appropriate counter­meas­ures that minimize risk and limit overall liability, and controlling security/operations budgets of up to $100-plus million.


Core Competencies:

Project Management  Risk     Management Creative Problem Solver

Intelligence Analysis  Strategic     Planning Regulatory Compliance

Security Technology  Time     Management Teamwork/Leadership

Threat Assessments Crisis Management Proactive Self-Starter


Professional Experience


2022 – Present Roig Consulting Group (RCG)

Miami, Florida

Principal

Specialized in providing expert guidance and advice on all projects dealing with the Federal Inspection Services (FIS) for the airline, cargo and cruise industries. 


1997 - 2022 U.S. Customs & Border Protection (CBP) since 2003

{Department of Justice/Immigration & Naturalization Service (INS) from 97-03}


PortMiami (CBP), Miami, Florida

Port Director (18-Retired Jan ‘22)

Principal Senior Manager with direct oversight and management responsibility for all aspects of security at largest commercial cruise ship port in the nation processing and securing over 3.6 million passengers a year. Oversee over 270 employees, ensure enforcement of the Immigration & Nationality Act, and coordinate interdiction and detec­tion of fraudulent documents, drugs, contra­band, agricultural products and counter terrorism activities. 

Plan and prioritize security objectives, coordinate short- and long-term security operations. Run very specialized vehicle pool with some vehicles valued at over $2 million. Administer overtime budget in excess of $4.5 million. Liase with representatives of federal, state, and local law enforcement agencies, officials of air carriers, and representatives of civic and social organizations.

¦ Initiated Highly Effective Security Projects: Worked with Port Authority and Shareholders to develop Strategic Security Plan that enhanced enforcement and modernized seaport and seaplane terminals...

¦ Other Achievements: Improved agency relationships with local Stake­holders, County Port Authorities, and Community Organizations; De­ployed Mobile Passport Control (MPC) Technology; Contributed to con­cept development and deployment of ROAM Mobile App to improve and streamline processing of Private Boater Arrivals…


Port Everglades & Fort Lauderdale Int’l Airport (CBP), Fort Lauderdale, Florida

Port Director (08-18)

Managed complex dual Air/Sea Port environment with total annual passenger count of over 6 million, arriving on over 21,000 commercial flights and over 1,300 passenger vessel arrivals. Handled over 1,500 annual enforce­ment actions and supervised over 300 employees. Ensured security of 3 separate General Aviation Centers, including two busiest sites operated by CBP.   Planned, scheduled and assigned work to subordinates, set and adjusted short- and long-term goals and priorities, and controlled overtime budget in excess of $5.5 million.

¦ Integrated reluctant Department of Homeland Security (DHS) heritage oper­ational units into cohesive CBP operation within first year of appoint­ment, increasing accountability and communication, improving efficiency and maximizing cost savings (almost 5 years after creation of DHS).

¦ Initiated and executed Port Strategic Plan which included enhancing port enforcement efforts and modernizing and/or expanding seaport terminals and airport terminal facilities with focus on increased enforcement capa­bilities and passenger facilitation.

¦ Developed 6 fully-automated Seaport Terminals including one new build and one completely renovated General Aviation FIS facility, expanded and modernized Terminal 4 FIS Facility and developed second FIS facility.

¦ Spearheaded relationship building efforts by leading/hosting regular strategic and facilitation meetings, which ultimately morphed into what is currently known as the FIS Executive Committee Meeting.

¦ Other Achievements: Actively coordinated and led CBP multiagency response to Active Shooter Event at Terminal 3 on 01/06/2017; Led initiative to make Port Everglades first CBP Seaport to receive Mobile Passport Control (MPC); Initiated use of Reimbursable Services Program (RSP), resulting in access to over $500,000 in RSP funds for FY 17…

¦ Prior Assignments (97-08): Joint Terrorism Task Force (JTTF) Liaison at CBP Miami Field Office (MFO) – Initiated JTTF Program at MFO (04-08); Assistant Port Director at Port of Miami (03/04-08/04); Acting Port Director (INS) at Miami International Airport (01-04); Area Port Director at Miami Seaport and Key West Inspections Branch (97-01) – Cited by U.S. Border Patrol for detecting and developing one of the largest cruise ship smug­gling cases in Miami Seaport History …

Education: Bachelor of Professional Studies (BPS) Degree, 1988

(Major in Business, Minor in Criminal Justice)

Barry University, Miami, Florida

Professional Training Sources: Nearly 500 hours of Training in Security and Law Enforcement from Central Intelligence Agency (CIA), Department of Justice (DOJ/INS), Federal Bureau Investigations (FBI), U.S. Coast Guard (USCG), Broward Sherriff’s Office (BSO), Miami Police Dept./University of Miami Safety Dept.…

Subjects Included:  Anti-Terrorism Targeting, Organized Crime, Active Shooter Incident Command System (ICS), Basic & Advanced Supervisory Training, Journeyman Immigration Inspector & Immigration Officer Basic Training, FBI Task Force Agent/Officer Training Disciplinary Review Board Training…

Languages: Oral and Written Fluency in English and Spanish

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